How Information Collected and Used?
Email Address – To benefit from website features, we ask users to provide their email address. A registered email id always used to do communicate with our users to improve our web service. We use your email address to operate, maintain, and provide to you the personalized features and functionality of the Website. Accordingly, while you register for a specific service, we collect and store your name, contact details in our logs.
Cumulative Usage of Data – THINCI LAB may collect data of all web visitors automatically. Along with the aforementioned information, we also automatically gather and store additional information of users IP address, browser types, domain names, operating system types, access times etc. We only use this information to enhance the service performance and our customer experience.
The primary intention behind the use of a cookie is to tell the Web server that you’ve returned to a specific webpage. For instance, if you register for services on the THINCI LAB website, a cookie has the ability to remember and helps us to recall your log information on future visits. It means, your personal data will be recorded and would be retrieved when you logged in to the site in the future. This data is often used to evaluate visitor’s use of the website as well as for compiling statistical reports on website activity for us. Further, using a statistical analytical tool, we track and gather personal email address provided by the web visitors.
Users may control cookies or alert when are being sent at the individual browser level. If they do so, note that the user can continue surf the website but they will have limited access to some advanced features/areas of our website. A noteworthy statement is that Cookies will never store user’s sensitive information (for instance, credit card details as they’re processed through secure payment gateways using Encryption Technologies).
Log Files – When you visit our website using any portable devices, we automatically gather specific details and store them in log files. The details may comprise:
- IP Address
- Browser Types (e.g.: Internet Explorer, Firefox or Chrome)
- Internet Service Provider
- Operating System Type
- Website Access Times and Date
- Referring/exit website addresses
We do not merge this information to the personal data which the user provide to register for availing specific service information. However, if so-called service problems encountered, THINCI LAB may utilize an IP address along with some other identification parameters to impose our T&C of Service and/or to defend/troubleshoot the website and users who supposed to be affected with those service issues.
Further, we may retrieve and use the information that is required for our authentication purposes, which will be disclosed to the user at the time of data collection. THINCI LAB has the rights to use your personal information for the purpose of which it was gathered.
Storage and Disclosure of User Information
By visiting our Website, you understand that your support requests as well as the activity you do (or you search for), will be saved on our servers for better administrate the website/services. The stored information of the user might be disclosed to other website users as determined by access permissions. Generally, we use local storage objects like HTML5 for the information storage purpose.
THINCI LAB adheres to the EU-U.S. Privacy Shield Framework and will share the user’s personal data with third parties only in the ways that are described in that framework. We may share your personal information with third parties in the below listed following cases:
- We may share your personal data with our trusted partners who help us perform efficient statistical analysis, client technical support operations as well as the data hosting services. All such third parties are authorized by THINCI LAB and we ensure that they maintain the confidentiality of your personal information and use only to enhance our services.
- If any offensive action encountered or breaking the T &C of the THINCI LAB, we produce the personally identifiable information and data stored in log files to our authorized third parties to detect and address the issues.
- THINCI LAB share the info to third parties to well respond to a request or any legal process, to prevent fraud, to implement our legal rights or protect against legal claims. In addition, in response to a legal request by public authorities including to meet national security or law enforcement standards, we share your information that is necessary.
- We also share your data with our existing and upcoming corporate affiliates
- In the case of any merger and acquisition, THINCI LAB legally transfers the personal information of all its website users to respective companies.
- Also, we share information to fulfill our other legal purposes acceptable by applicable data privacy law.
In accordance with existing international data privacy frameworks, the users have all rights to request:
- To Access, modify and removal of your personal/sensitive information from the website
- To Limit the information access and data process
- Objections to restrict the processing of specific personal details
- To avoid data sharing to other parties
Based on the user request, we process and use your information and if it was violated, the user has all rights to withdraw their service agreement at any time using unsubscribe links provided in the webpage or can mail us firstname.lastname@example.org
A noteworthy point is that if you withdraw your consent for the processing of your personal information then we may no longer be able to provide you certain services. However, we limit or reject your revoke request, in certain cases, they include:
- If the privacy law permits us to process users data
- If THINCI LAB unable to verify web users identity information
- If our processing is not based on your consent
As aforementioned, THINCI LAB obeys the rules and regulations of data privacy frameworks which are designed to defend the personal information of online users. We respect data privacy of our website visitors. We ensure the security of the information that we collect automatically. When you enter your personal information such as contact details and email ID’s, we encrypt the process of information transmission using Transport layer security (TLS) protocol.
However, due to malicious software programs (which are designed to theft identity or sensitive information of online users), 100% security is not guaranteed. If you have any such queries about security on www.thincilabsystems.com. THINCI LAB will not collect any sensitive information related to your sensitive credentials.
According to the general data privacy and protection policies, the users have rights to access, alter, and deletion of their personal data that we hold about you. When we receive an update request, we ask users to validate their identity verification and if credentials match to our data logs, we process the request. However, as per data privacy principles, we maintain specific information of our users for managing data logs as mandated by the applicable legal obligations.
We address a solution for your valid queries. If you have any, you can contact our customer service department email@example.com.
Notification of Changes
THINCI LAB is a consortium. Our global website may contain external links that redirect the user to our subsidiary or affiliate companies’ sites. Accordingly, our publicly accessible blog and news areas may contain external source links. We resolve the issue if you’re personal information is not processed in a right way by our group companies but we are not responsible for your data if you moved to other service provider websites (using external source links).
We provide publicly accessible blogs related to our service industry. You should be aware that any information you provide in these areas will be disclosed and used by others who access them. However, in such cases, we actively respond and based on your data removal request, we process the further steps to protect your personal information.
THINCI LAB Business Systems is a US-based company and thus our website is hosted from the USA. We collect, use, store and process your personal information in accordance with the data privacy laws applicable in the USA. By providing your personal information, you hereby expressly consent to such data collection, usage, processing, and disclosure set forth herein.
Specifically for the Residents of the European Economic Area and Swiss Zone:
If you are a resident of the European Economic Area and Switzerland, we suggest to go through the information given below:
THINCI LAB complies with the EU-U.S. and Swiss-U.S. Privacy shield frameworks designed by the U.S. Department of Commerce, European Commission, and Swiss admiration. In accordance with these frameworks, we collect, use, store, process and transfer your personal information and ensure the privacy of your data.
We resolve your complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. For any complaints, contact us at:
14175 Sullyfield Circle, Suite # 400, Chantilly, VA 20151, USA.
Children’s Under Age Thirteen
THINCI LAB does not maintain data logs of personal information of children under the age of thirteen. While taking credentials, if we notice that, you are under the age of thirteen, we ask your parent/ guardian consent to continue with the THINCI LAB website. However, as we automatically collect the personal information, we delete that data record shortly.
Opt-in and Opt-Out/ Unsubscribe
In case the users wish to opt-in our notification services, they’ll receive email updates such as the company’s news, products and service, and other information that is useful for our clients.
Accordingly, we respect your data privacy and give you an opportunity to opt-out of receiving notifications of specific information. Users can opt-out of receiving notifications from THINCI LAB by clicking the “unsubscribe” link on the notification received from the company or you can contact us at: firstname.lastname@example.org.
If any queries, how to Contact US?